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3,294 homeowners can't be wrong

4.83 average across 3,294 verified reviews
Verified purchases only Selling DIY since 2018 US-based support on every order

Excellent customer service and prompt shipping. Chill Mini Splits helped me choose the right system and answered my questions quickly.

Kevin McKeon · Verified buyer

Nice system and easy to install. Good instructions and great phone assistance with a few questions.

Calvin Bolt · Verified buyer

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Based on 3294 reviews
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Great purchase

We purchased Mr. Cool for our cabin. Shortly after installing it, air temperatures hit the 90’ and the Mr Cool was up to the challenge. This is well designed for DIY and is a great purchase!

Mr. Cool mini split 24K

Delivered with care on time from Chill. I installed it on the main level of my Air BNB which is 1007 square feet. The upper level and basement levels are both blocked off. IT COOLS QUICKLY! Very quiet. I can monitor and adjust it on my phone. We really like it.👍👍

S
Electrical Kit
Samantha Nelson
So cool!😎

Not too hard to install and works wonderfully! Customer service /tech support was soooo helpful and friendly when I couldn’t get the app to work. We got it figured out though!

Excellent and Extremely Satisfied

We are very please with our Mr Cool Mini-Split unit. The air handlers are extremely quiet and the condenser unit outside quiet as well. Could not be happier and highly recommend MrCool

Poorly designed

I dont like to give bad reviews but in this case this bracket is terrible. I do not recommend it. I see pics of other installed brackets that dont seem to have the same problem so maybe mine was a later made bracket but I assure you that mine is not well made. The condenser when mounted on the bracket will not be level. It hangs downward when the weight is on it. I used the leveling bolts to no avail. I had to shim behind the bracket on the bottom to get the unit to stay level. I love my Mr Cool mini-split units but this bracket is poorly designed to put it mildly.

Condesor risers are great!

These condenser risers are fantastic, I didn't want to drill into the concrete and these are the perfect solution, they are a very practical solution with a small footprint and easy to install, 10/10 would go with this again every time

Cool room

The Chill Mini Splits has been a game changer in my enclosed porch. It cools quickly and quietly. I love that it is in the ceiling and blends in perfectly.

line set shipped quickly, arrived and worked perfectly! so grateful that they still had inventory of the 410a line sets!

works great

the coupler kit shipped fast, arrived on time and worked perfectly!

Simple to install, beats the heat!

My 5th Mr cool install and very happy with the end result per usual.

Mr cool Risers work

Simple to install, beats concrete pad and works just as well

Great experience

Had a great experience from start to finish with this company, I had multiple questions over the course of a couple of days and their customer support team was there every step of the way. The products were great and the people were great!

MRCOOL VersaPro 30,000 BTU 2.5 Ton 17 SEER2 Central Ducted Heat Pump System - 2nd Gen

Replacement Thermostat

Great customer service with quick turnaround time.

Surprised

It works a lot better than I thought it would. Keeps up with over 100 degree wheather with ease and also very easy to install

Mini split

1st time using this unit....EXCELLENT PRODUCT....super silent effective...excellent communication!!

Mr Cool Shed

Great product. Perfect for small shed moved and insulated for additional space. Recommend...actually installing another larger one next week. Thanks for making this easy and affordable.

3 zone unit. 9K +9K + 24K

This unit works very well cooling my 1800sq ft house here in Mn. Very easy installation.

Wall mount

Wall mount works good very easy to install.

Great purchase

Easy install and works great.

Great for DIY installation!

The system seems to be solid, was easy to install, and is operating well. Chill didn't send this as fast as we had hoped, but the price was right and it did arrive in time for to get this thing set up.

Log Home Install

This spring I needed to replace a tired and leaking AC system. I was always miffed at the high cost of "professinally installed systems". As an avid DIY'er when I saw the Mr. Cool Systems on line I knew I would have to give it a go. The install went flawlessly, including: compressor, lines, line covers, and internal heads. I have had several months now to test the system. In that short period of time we have needed both the heating and cooling functions of our new Mr. Cool system. The system has worked flawlessly since the install. We could not be happier.

Great solution instead of running HVAC through entire house

Install was pretty simple. These have been working great and it’s so quiet compared to normal HVAC. We love them!!

Still hasn't arrived

Dissatisfied. Poor communication. Untrue lead times.

Join a few thousand happy DIYers

Most reviews mention two things: the install was easier than expected, and a real person picked up the phone.