Privacy Policy

 

At Chill Mini Splits, we are committed to protecting the privacy and personal information of our customers. Chill Mini Splits takes all reasonable steps to ensure the privacy of customer information as well as the security of transactions on our website. This includes using verified SSL encryption for all transactions. The policy below covers Chill Mini Splits' collection and use of customer information.

While visiting our website Chill Mini Splits may collect and log information such as your IP address, geographic location and pages viewed on our site. If enabled, cookies may be used to hold information relevant to our business such as products viewed and searches performed. This information is used only for general business purposes and analytics. Chill Mini Splits may also use analytics services such as Google Analytics to collect anonymous data. Chill Mini Splits does not sell, rent or distribute any customer information, anonymous or otherwise, to any 3rd parties, with the only exceptions being those 3rd parties contracted with Chill Mini Splits to fulfill merchant transactions and deliver orders to our customers.

For customer protection, Chill Mini Splits does not store credit card information on our servers.

We may use the information we collect from you when you register for a user account, purchase products, enter a contest or promotion, respond to a survey or marketing communication, browse our website, or use certain other site features in the following ways:

1. To process secure transactions and deliver purchased products to customers.
2. To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
3. To allow us to better service you in responding to your customer service requests.
4. To provide product knowledge and information.
5. To administer a contest, promotion, survey or other site feature.
6. To send you periodic promotional e-mails. Visitors who register or participate in other site features such as marketing programs and members-only content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

SMS Messaging and Consent

When you opt in to receive SMS messages from CHILL MINI SPLITS LLC, we may collect your mobile telephone number, SMS consent records, message history, delivery information, and information you voluntarily provide through text messages.

We use this information to send and manage messages you have requested or consented to receive, including delivery notifications, order alerts, appointment or service reminders, account notifications, customer care messages, fraud alerts, and marketing or promotional messages.

We may use service providers and telecommunications carriers solely to operate and support our SMS messaging program. These providers may process information only on our behalf and may not use it for their own marketing purposes.

SMS consent is not shared with third parties or affiliates. Mobile information, including text messaging originator opt-in data and consent, will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or visit https://chillminisplits.com. Message frequency may vary. Message and data rates may apply.

For additional information about our SMS program, please review our Terms of Service