I just wanted to say thank you to Garrett for the great customer service, there was a shipping error, but Garrett sent a shipping label to get the wrong item back and as soon as it was mailed, he sent the correct item same day.

Good job Garrett

Thanks Mike

Flawless operation with both heat and cool. WiFi connectivity and App superior to other brands I have.

I have installed about 20 of these mini splits. Great units !

I haven't Installed it yet but its nice

Loved how easy it was to install.

Nice system preforms well

MRCOOL No-Vac 3/8 3/4 Precharged Lineset for Universal Series and Central Ducted Systems

Happy with the hole process of ordering and installation.

A+

MRCOOL DIY 4th Gen Multi-Zone 2-Zone 18,000 BTU 21 SEER (9K + 12K) Ductless Mini-Split Air Conditioner and Heat Pump

When I received my kit there was a piece cracked/broken. The representative went the extra mile and replaced the part in a very timely manner. Their customer service is great! I couldn’t be happier with this kit as it is made of quality materials. I would definitely buy from Mr. Cool again!

I purchased a 3 ton ducted system to replace my old heat pump. Super easy with the pre charged lines. One small problem that was easily solved by the technician.

I ordered the wrong coupler and they noticed a mismatch in my order set and gave me a call to confirm before shipping. I described what i needed and they swapped out my order on the spot. Saved me a return order and delay of shipment!

Had issues with the delivery address and chill reached out immediately and had everything taken care of.

MRCOOL LineGuard 4.5" Complete Line Set Cover Kit - 12 ft