Great unit, we love it

She says "Best Christmas Present EVER".

Super DIY, friendly good quality extremely happy with the units

Couldn't be happier, they just did everything they said they would. Not a high bar but very hard to find these days.

Hooking up the electrical supply outside was simple.With the flexibility of the 6 ft whip it’s a breeze getting the supply from the outside wet box to the unit.

MRCOOL DIY 12K 12,000 BTU 22 SEER 4th Gen Ductless Mini Split Air Conditioner and Heat Pump - 115V

Shipping was right on time. Install went prefect and the system is working great

MRCOOL Lineset for DIY Mini Split Systems

Bought it so I didn’t have to hire a contractor

Very easy to hook up.self explanatory.Inside box clearly shows where the wires go. Impossible to mess up.
2 wires and a ground for the feed which is called line and 2 wires and a ground from the unit to load. So simply to hook up.The service pull plug is great.mandatory for service.
No problems at all.

MRCOOL LineGuard 4.5" Complete Line Set Cover Kit - 12 ft

I liked the price and the ease of getting g a
Replacement for the one our dog chewed up.

Well I have been a contractor since 1985.Some light hvac in my you get years but not my specialty.I know how to use my tools as only basic tools were required.

The wall installation is simply mounting the bracket and drilling the hole. inside unit hung right on the wall perfectly 1st time.

As for my installation outside I bought a wall bracket but due to the stud issues I had to build a full stand.As far as total install outside all electrical and line set (copper piping) went together perfectly and easy.

It took me longer to run my new electrical line as I needed to box etc than hooking up the entire unit.
I even got a permit .Few contactor friends even passed by and were impressed with my workmanship.I highly recommend the MRCOOL brand. Even the packaging was so impressive to me how well and protected the boxes and padding were.

And mostly the online tech support from CHILL was even there late at night when I first inquired about a unit and explained everything to me with few choices and footage vr unit size etc that I was sold and so impressed with my Chill Technician/ sales rep.Tyler that I was sold.

I can honestly say ,Its one of the best things that I added onto my home especially for my back addition.And now The back has its on heat/cool and I closed off the vents from my full house heater which will even preserve the life of that a bit. Total Rating 100% satisfied and I truly believe anyone can install these and even hook up the electrical wires and wet box and the line set without any knowledge. It’s that easy.Thanks CHILL and Tyler for the fantastic service and on time Fast delivery.

I installed a 2.5 ton system right after finishing installing a 2.0 ton Versapro in another house. The install was fairly easy other than the ductwork. I know the included wired controller allows for the most efficiency from the system, but I find it hard to navigate. I am going to install another 2 ton in a rental and use a conventional thermostat. I will post a review of that when I am finished. All in all the Versapro is a great value and if you take the time to learn the wired control I think you will be pleased. The Versapro in very quiet both inside the house and outdoors. The person from Chill Mini Splits I spoke with on the phone (Gary, I believe) was very helpful. I have purchased 2 systems from Chill and will be buying a 3rd next week.

I received the line set kit in good condition. Opened and found that the kit was complete and had everything that I needed. Was able to install it and test the systems out. Works great and was easy to install